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5 Strategies to Help Small Business Owners Reach New Audiences

  • Anza Goodbar
  • Jul 1, 2024
  • 3 min read

Getting in front of new people as a small business owner is undoubtedly one of the most challenging yet critical tasks you'll encounter. The journey can feel like scaling a mountain, but with every small step, you edge closer to breathtaking views and boundless opportunities. Armed with the right strategies, even the smallest actions can make monumental strides in your business.





Let’s explore five powerful strategies that can help you break through the noise and grow your customer base:


  1. Leverage social media: Imagine billions of people, all gathered in the vast digital platforms of Facebook, Instagram, and LinkedIn. The power that social media wields is nothing short of revolutionary. To claim a slice of this audience, your content must stand out, capturing your potential customer's attention like a magnet. Create eye-catching visuals, craft informative blog posts, and produce exciting videos that grip their imagination. Running targeted ads is another way to attract specific 'demographics' to your offerings. Engage actively with your followers; respond to comments, dive into conversations, and show an earnest interest in your growing community. Sincere interaction can transform casual onlookers into loyal customers who believe in your vision.

  2. Network in your community: The power of a handshake, a warm smile, or an engaging conversation is often underestimated. As an introvert, I don't attend as many in-person events as I should, however, a couple of years ago I attended a local business conference and spent hours mingling with fellow entrepreneurs. One conversation that evening bloomed into a partnership that significantly impacted my client base. Attending local events, joining industry associations, and collaborating with other small businesses in your area can create a ripple effect of referrals and partnerships. Face-to-face interactions have the potential to build a solid foundation of trust and credibility that no digital connection can replicate.

  3. Get involved in industry-specific events: Stepping into a trade show, conference, or industry meetup is akin to entering a treasure trove of opportunities. When our family owned a wholesale distribution company, we hosted booths at several Vegas trade shows where we showcased our products and packaging through hands-on demonstrations. The immediate feedback and excited interactions from attendees were crucial in refining our offerings. These types of events are goldmines for connecting with potential customers, distributors, and industry leaders, allowing you to position your brand effectively, make invaluable connections, and increase revenue.

  4. Offer referral incentives: Never underestimate the magic of word-of-mouth referrals. By offering incentives like discounts or freebies, you encourage your existing customers to refer your business to friends and family. People trust recommendations from their loved ones far more than any advertisement. It's a simple yet profoundly impactful way to grow and strengthen your customer base. You can also expand your word-of-mouth referrals by offering a formalized affiliate program, where you partner with other business owners and have them share your offers with their followers and offer them a certain percentage of sales that close from contacts in their list. In my experience, this tactic has been one of the most successful ways to get in front of new audiences.

  5. Invest in digital marketing: In the age of information, digital marketing is the compass that directs new customers to your door. Online advertising, search engine optimization (SEO), and content marketing work hand-in-hand to elevate your online presence. These tools can help you attract customers who are actively seeking products or services like yours. Each click, each search result, each piece of content elevates your brand's visibility in a crowded marketplace.


As you continue to grow your small business, remember that each small step forward brings you closer to incredible opportunities. It's about breaking through the noise and expanding your customer base. If you need help figuring out the right strategy for increasing your visibility and getting in front of new people, connect with a member of our team and discover how we can customize a plan for you.

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